Compliance with Privacy Obligations

This Privacy Statement sets out the policy of SESA Fitness with respect to the way in which we collect, use, disclose, store, secure and dispose of Personal Information about our customers including through our website at www.sesafitness.com.au

SESA Fitness is dedicated to ensuring that personal and sensitive information is gathered with respect to the individual and aims to exercise the highest standard of care in preserving privacy of information in all areas of operation.

The information about individual health collected by SESA Fitness is handled in compliance with applicable State and Territory health records legislation.

Collection of Personal and Sensitive Information

For the purposes of this Statement, “Personal Information” is characterised as being information or an opinion about an individual whose identity is apparent or can reasonably be ascertained from that information or opinion. “Sensitive information” means health information about an individual.

The types of Personal Information generally collected by us include name, address, date of birth, mobile and telephone numbers, e-mail address, credit card or bank account details, occupation and employer, driver’s licence number and emergency contact details. Personal Information is also collected when individuals provide business cards or other documentation to us containing such Personal Information, including completion of a Nutrition/Personal Training Agreement and a Health Screen Questionnaire. Personal Information also includes information we collect in the course of providing services to individuals and external communications.

The types of Sensitive Information generally collected by us include information relating to health issues that is necessary to properly advise customers about fitness training. The types of health related information include medical history, whether individuals are using medication, smoke or are pregnant and other health related information. We will obtain specific consent in circumstances where it is necessary to collect sensitive information.

Use of Personal and Sensitive Information

Any Personal or Sensitive Information that we collect about individuals will be used and disclosed by us to provide the services required or otherwise to enable us to carry out our functions. SESA Fitness will disclose personal information if it is under a legal requirement to do so (for example, under a court order, or if required under legislation), or if an authorised request is made from a law enforcement agency. Otherwise, we will only disclose Personal Information with the consent of the relevant individuals.

Website/online privacy

The Privacy Policy outlines our approach to online privacy issues regarding Personal Information collected through our website www.sesafitness.com.au

SESA Fitness will handle personal information collected online with the utmost care, and will not knowingly use it in ways not explicitly consented to by the user who supplied the information and to whom the information refers. SESA Fitness will handle Personal Information collected online consistently with the way that it handles Personal Information collected offline. Other matters specific to our handling of Personal Information online are set out below.

a) Email/SMS marketing
We will not distribute our marketing material via SMS unless customers have consented to this. Occasionally, SESA Fitness will send promotional email messages to prospective customers to market a service or activity. This will only be done on the reasonable belief that customers would be interested in the subject matter. In every case customers will be provided with clear and simple instructions on how to be removed from our mailing list.
b) Site security policy
Our website uses up-to-date technology to maximise the security of user’s Personal Information. SESA Fitness places great importance on the security of all information associated with our customers. Our security and privacy policy are continually reviewed and updated, the user information is accessed by authorised personnel. We aim to prevent accidental manipulation, destruction, use, disclosure loss or unauthorised access of data.
c) Hyperlinks to other websites
Our web site contains links to other web sites which we do not control; they are not covered by our Privacy Policy. If users access other websites using the links provided, operators may collect information from users and use it in accordance with their privacy policy, which may differ from ours. We have no control over the types of information the site owners choose to collect and how they use it.
d) Social Networking Acceptable Use Policy
SESA Fitness encourages all comments on any of our social networking pages (Facebook, Instagram, Linked In), as we would like to hear from our fans, clients, friends and staff. Customer views, news, ideas, insights and criticisms about SESA Fitness are very important to us, yet the social networking sites must not be used to abuse others, expose others to offensive or inappropriate content, or for any illegal purpose.

It is the user’s responsibility to protect their personal privacy when using our social networking pages. We advise users not to include any Personal Information of either themselves or of others in their posts to the wall (such as email addresses, private addresses or phone numbers).
In addition, it is recommended to refrain from posting materials to the page that infringe the intellectual property rights of others and not to include internet addresses or links to websites, or any email addresses in posts to the wall.

Any information posted to the SESA Fitness Social Networking pages (Facebook, Instagram, Linked In) is recorded and used for the purpose of administering pages and addressing any comments made, while no attempt will be made to identify users except where authorised by law.
We are not responsible for the privacy practices or content of social networking pages (Facebook, Instagram, Linked In). The responsibility of SESA Fitness is limited to our own postings made on our Facebook page “SESA Fitness”.

Changes to Privacy Statement

SESA Fitness reserves the right to change this Privacy Statement without prior notice. Any changes to Privacy Statement will be posted on the SESA Fitness website. In order to remain updated and informed on protection of Personal and Sensitive Information, we encourage users to review this Statement. If, at any time, you have questions, comments or concerns about our privacy commitment please contact us.

Access and correction of your Personal Information

The access to Personal Information that we hold can be obtained on request. It is at the discretion of SESA Fitness to provide this information to individuals, depending upon legal circumstances. Users are entitled to tell us if they do not wish us to hold their information, we will remove all such information from our database. Individuals also have the right to ask us to correct information about them which is inaccurate, incomplete or out of date.

Complaints

If you have a complaint about the way we have dealt with your Personal Information, please contact SESA Fitness. We will make all reasonable attempts to respond to your complaints or requests.